Privacy Policy

1. Introduction

Native Home Space ("we," "our," or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us in any other way. We comply with all applicable data protection laws, including the California Consumer Privacy Act (CCPA) and the General Data Protection Regulation (GDPR).

By accessing our website or using our services, you consent to the practices described in this policy. If you do not agree with our policies, please do not use our website or services.

2. Information We Collect

We may collect the following types of information:

Personal Information You Provide

• Contact Information: Name, email address, phone number, and mailing address when you fill out our forms, request a quote, or contact us.
• Project Information: Details about your renovation project, including property address, project scope, budget, and preferred timeline.
• Newsletter Subscriptions: Your email address when you subscribe to our newsletter.
• Payment Information: Billing details necessary for processing payments (we do not store full credit card numbers).

Information We Collect Automatically

• Technical Data: IP address, browser type, device information, operating system, and referral URLs.
• Usage Data: Pages visited, time spent on pages, click patterns, and other interaction metrics.
• Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your browsing experience and analyze website traffic.

3. How We Use Your Information

We use the collected information for the following purposes:

• To provide, operate, and maintain our renovation services
• To respond to your inquiries, provide quotes, and schedule consultations
• To process and fulfill your service bookings and contracts
• To send you newsletters, promotional materials, and updates (only if you've opted in)
• To improve our website, services, and customer experience
• To comply with legal obligations and protect our legal rights
• To prevent fraud and ensure the security of our platform

4. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: We may share information with trusted third-party contractors, suppliers, and partners who help us deliver our renovation services.
• Legal Requirements: We may disclose information when required by law, court order, or government regulation.
• Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.
• With Your Consent: We may share information with third parties when you provide explicit consent.

5. Cookie Policy

We use cookies to improve your browsing experience, analyze website traffic, and personalize content. Types of cookies we use:

• Essential Cookies: Necessary for the website to function properly.
• Analytics Cookies: Help us understand how visitors interact with our website.
• Functional Cookies: Remember your preferences and settings.
• Marketing Cookies: Used to deliver relevant advertisements and track campaign effectiveness.

You can control cookies through your browser settings. However, disabling cookies may affect website functionality.

6. Data Security

We implement industry-standard security measures to protect your personal information, including SSL encryption, secure servers, access controls, and regular security audits. However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security but strive to protect your information to the best of our ability.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your personal data at any time, subject to certain legal exceptions.

8. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

• Right to Access: Request a copy of the personal data we hold about you.
• Right to Rectification: Request correction of inaccurate or incomplete data.
• Right to Erasure: Request deletion of your personal data ("right to be forgotten").
• Right to Restrict Processing: Request that we limit how we use your data.
• Right to Data Portability: Request your data in a machine-readable format.
• Right to Opt-Out: Unsubscribe from marketing communications at any time.
• Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights.

To exercise these rights, please contact us using the information provided below.

9. Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately, and we will take steps to delete such information.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

• Phone: (713) 686-6929
• Email: info@nativehomespace.com
• Address: 1298 Smyrna Rd, Keatchie, Louisiana 71046, USA